Privacy policy

Privacy Policy

Last Updated: June 2026

At Dusk & Dawn, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order history
  • Payment-related information (processed securely through third-party payment providers)

Technical Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Time spent on the website
  • Referral sources
  • Cookie and tracking data

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver products and services
  • Provide customer support
  • Verify orders when necessary
  • Communicate regarding purchases, shipping updates, and account-related matters
  • Improve our website, products, and customer experience
  • Detect fraud, abuse, or unauthorized activity
  • Comply with legal obligations
  • Send promotional communications, special offers, and marketing updates when permitted by law

Payments

We do not store or have access to your complete payment information.

All payments are processed securely through trusted third-party payment providers that maintain their own privacy and security standards.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary with:

  • Shipping and logistics providers
  • Payment processors
  • Website hosting and technology partners
  • Marketing and analytics service providers
  • Government authorities when legally required

These third parties receive only the information necessary to perform their services.

Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Improve website performance
  • Remember your preferences
  • Analyze visitor behavior
  • Measure marketing performance
  • Deliver relevant advertising

You may disable cookies through your browser settings, although certain website features may not function properly.

Marketing Communications

If you choose to subscribe to our marketing communications, we may send emails, SMS messages, promotions, product updates, and special offers.

You may unsubscribe from marketing communications at any time using the unsubscribe link provided or by contacting us directly.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Meet legal, accounting, and tax obligations
  • Resolve disputes and enforce agreements

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information.

While we strive to protect your information, no method of transmission over the internet or electronic storage can be guaranteed to be 100% secure.

Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services.

We are not responsible for the privacy practices, content, or policies of those third parties.

Children’s Privacy

Our website is not intended for children under the age required by applicable laws in their jurisdiction.

We do not knowingly collect personal information from children.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to certain processing activities
  • Withdraw consent where applicable

To exercise any of these rights, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Email: thecurlylabstudio@gmail.com

Phone: +20 106 612 9008